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Homeowner Protection

Solar Contract Red Flag Checklist

Check any solar contract before you sign. A 14-point Connecticut checklist covering registration, escalators, cancellation rights, permits and warranties.

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Connecticut gives you three business days to cancel a home improvement contract, and the law requires a written contract with four key dates. Use this checklist on any solar offer, including ours, before you sign.

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Before you sign
At signing
After signing

Red Flags That Should Stop the Sale

  • A salesperson pushes you to sign today to keep a price or incentive.
  • Someone asks for your utility account number before you see a written proposal.
  • The contract has no escalator figure, or the rep calls it "small."
  • You get a signing link by text or email you did not request.
  • Work starts before permits arrive.
  • The rep still promises the 30 percent federal tax credit on a system you own. It ended after December 31, 2025.

Why This Matters in Connecticut

In July 2024, Connecticut's Attorney General sued Sunrun and two sales dealers. The complaint alleges e-signatures without consent, work before permits and an escalator that pushed one lease to $135,693 over 25 years. In 2025 the bankruptcy of solar lender Sunnova left many homeowners asking who would service their systems.

The Premier Homeowner Promise

  • A written proposal with your exact equipment and an Aurora production estimate.
  • Cash, loan and PPA or lease prices shown side by side, with any escalator in writing.
  • Contracts reviewed with you in person or on a call you schedule.
  • A full copy of your contract, with the three-day cancellation notice.
  • No installation before permits and utility approval.
  • One local, veteran-owned company in West Hartford that answers for the work.

Compare your payment options with our 25-year solar cost calculator.

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Bring your numbers to a free visit. I will walk you through every option in plain English.

Questions

Frequently Asked Questions

How long do I have to cancel a solar contract in Connecticut?

Connecticut gives you until midnight of the third business day after you sign a home improvement contract. Saturday counts as a business day, Sunday and listed holidays do not.

What must a Connecticut home improvement contract include?

It must be in writing, list the contractor registration number, and show the date signed, start date, completion date and last day to cancel, with a cancellation notice near your signature.

How do I check a solar contractor in Connecticut?

Search the contractor name or registration number on the state eLicense site at elicense.ct.gov.

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